Privacy Policy

1. Information We Collect

When you browse our website, create an account, or place an order for our grocery and staple food products, we collect the necessary personal data to complete your transaction:

• Personal Contact Information: Name, phone number (WhatsApp), and email address.
• Delivery & Billing Details: Physical shipping address, pin code, city, and state.
• Order Information: Items purchased, order history, and preferences.
• Technical Data: IP address, browser type, device information, and site interaction logs collected automatically via cookies.

2. How We Use Your Information

The information we collect is strictly used to enhance your shopping experience and deliver products efficiently:

• To process, pack, ship, and deliver your orders accurately.
• To communicate order status, dispatch updates, and tracking details via WhatsApp, SMS, or email.
• To respond promptly to customer service inquiries and support requests.
• To detect, prevent, and mitigate fraudulent transactions or unauthorized site access.
• To send promotional offers and product updates (only if you have explicitly opted in).

3. Payment Processing & Data Security

We prioritize the security of your payment and personal information:

• No Credit Card/Banking Data Storage: We do not store or process your debit/credit card details, UPI IDs, or NetBanking credentials on our servers. All financial transactions are securely handled through certified PCI-DSS compliant payment gateways.
• Data Protection Measures: We employ standard SSL (Secure Sockets Layer) encryption across our website to ensure all data passed between your browser and our servers remains private and protected.

4. Cookies Policy

Like most modern e-commerce websites, Maha Gayathri uses 'cookies' to optimize user experience. Cookies store information including visitors' preferences and the pages on the website that the visitor accessed or visited.

You can choose to disable cookies through your individual browser options. However, disabling cookies may limit your ability to use certain features on our store, such as keeping items saved in your shopping cart.

5. Sharing of Your Information

We do not sell, rent, trade, or leak your personal contact information to third-party marketing companies. We only share necessary data with trusted service providers under strict privacy agreements:

• Logistics & Delivery Partners: Sharing recipient name, delivery address, and phone number to fulfill doorstep deliveries.
• Payment Gateways: Sharing order totals and contact information for payment authorization.
• Legal Requirements: Disclosing information if required by law or in response to valid legal requests by public authorities.

6. Your Rights Over Your Data

As a customer of Maha Gayathri Products, you hold full rights regarding your personal information:

• Access & Correction: You can access or update your saved delivery address and account details anytime via your account dashboard.
• Data Deletion: You have the right to request the deletion of your account and personal information from our system by contacting customer support.
• Opt-Out: You may opt out of receiving promotional communications at any time by clicking the unsubscribe link or contacting us directly.

7. Updates to This Privacy Policy

Maha Gayathri Products reserves the right to update or amend this Privacy Policy periodically to reflect changes in our legal obligations or operational practices. Any changes will be posted immediately on this page with an updated revision date.

8. Contact Us Regarding Privacy

If you have additional questions or require more information about our Privacy Policy or data handling practices, please do not hesitate to reach out: